Knowledge base

• IT Support Services

  FAQ/SelfHelp

  • Google Hangouts Meet Guidelines
  • Connect to Public Hotspot - HOU
  • Flickering Monitor Troubleshooting Tips
  • Free and Low Cost Internet
  • How to Clear Browser History/Cache for a Web Browser
  • How to Create a Google Classroom

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  Austin

  • Steps to purchase Microsoft Office for Home Use at a discounted price
  • Steps to export/import your bookmarks on Google Chrome
  • Steps to export/import your passwords on Google Chrome
  • Install new printers
  • To do or Not do when one spills liquids on your laptop
  • Cleaning Epson projector filter

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  Houston

  • How to Enable Voice Recognition on Google Documents

  San Antonio

  • Elmo Doc Camera Setup & Troubleshooting Tutorial
  • Aver U50 Doc Cam Setup & Trouble Testing Tutorial
  • How to Change Your Password

  Instructional technology

  • Lenovo Keyboard Special Functions & keys

• Applications

  Assessments Applications

  • CLI Engage - Overview
  • Illuminate Assessment - How to Import student response data into an Flexible Assessment
  • Illuminate Camera - Failed to Load Module

  Google (and its related apps)

  • Google Classroom - How to invite a student to Join
  • Google Classroom - How to invite/add a Co-Teacher
  • Google Play Store - Installing the Lego Education Spike App on Student Chromebook
  • Little SIS- Automated Rostering for Google Classroom

  School Operations Applications

  • Skylert - SMS Opt-in Error Message (External Use)

  Teacher Resources

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  Applications with limited or no support provided by IT-Applications

  • Panorama Education
  • SchoolMint Enroll
  • SmartFind Express - Substitute System
  • Whetstone Education

• Student Information System (SIS)

  Self-Help

  • Skyward - Adding or Verifying Coding of Co-Teachers (Assistant and Support Teachers)

• Analytics

  Submit an Analytics Data Request

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• Facilities

  Submit a Facilities request

  • Click on the URL below to submit a request: