Knowledge base

• IT Support Services

  Building/Classroom Technology

  • Cleaning Epson projector filter

  FAQ/SelfHelp

  • Google Hangouts Meet Guidelines
  • Flickering Monitor Troubleshooting Tips
  • How to Clear Browser History/Cache for a Web Browser
  • How to Fix Chromebook Rotated Screen
  • How to Use Activeinspire software on Promethean Board

  Austin

  • Steps to export/import your passwords on Google Chrome

  Houston

  • How to Enable Voice Recognition on Google Documents

  San Antonio

  • Elmo Doc Camera Setup & Troubleshooting Tutorial
  • Aver U50 Doc Cam Setup & Trouble Testing Tutorial
  • How to Change Your Password

  Instructional technology

  • Lenovo Keyboard Special Functions & keys

• Applications

  Assessments Applications

  • Amplify mCLASS - Reporting Feature
  • Amplify mCLASS - Student Groups
  • CLI Engage - Overview
  • CLI Engage - User Registration Email/Invitation
  • CollegeBoard - BlueBook Application
  • Illuminate Assessment - How to Import student response data into an Flexible Assessment

  See all 7 articles

  Clever

  • Clever - Adding External Links

  Ellevation

  • Ellevation - Overview

  Frontline Special Education Management V3 (formerly eSped)

  • Frontline Special Education & Interventions V3 - Overview
  • Frontline (formerly eSped) Special Education Management V3 - User Access

  Google (and its related apps)

  • Google Classroom - How to invite a student to Join
  • Google Classroom - How to invite/add a Co-Teacher
  • Google Drive - Unhide KTX Curriculum Shared Drive
  • Google Play Store - Installing the Lego Education Spike App on Student Chromebook
  • Little SIS- Automated Rostering for Google Classroom

  School Operations Applications

  • Skylert - SMS Opt-in Error Message (External Use)

  Applications with limited or no support provided by IT-Applications

  • Panorama Education
  • SchoolMint Enroll
  • Whetstone Education

• Enterprise Systems

  Cornerstone

  • Submitting Training Upload Requests to COSD

• Facilities

  Submit a Facilities request

  • Click on the URL below to submit a request: